Frequently Asked Questions About Our International Film Festival in Waterville, ME
If you’re interested in attending the Maine International Film Festival this summer, you may have a lot of questions to ask before you arrive. Not to worry - our team can make sure that you’re as prepared as possible heading into the event! Keep scrolling to get the answers to our most frequently asked questions. If you don’t see your inquiry on the list, feel free to contact our team to get your curiosity answered!
Where Is Your Film Festival Located?
Our film festival takes place in Waterville, Maine! The films we show will be split between two different theaters. We’ve included their names and addresses below for your convenience!
Maine Film Center
Waterville Opera House
Are There Hotels Near MIFF?
There are plenty of good hotels to stay at around Waterville. Our team personally recommends the Best Western Plus or the Fireside Inn & Suites, but there are plenty of other options at your disposal!
Where is the Festival Box Office and when is it open?
Ed Harris Box Office
Paul J. Schupf Art Center
93 Main Street
Waterville, Maine 04901
July 9-20, from 11am to 7:30pm
How can I get tickets to MIFF screenings?
All seating is subject to availability.
Option 1: Festival Passes
Full Festival Pass ($250): Use this pass to reserve tickets for all MIFF events. Redeemable by one person per event. Admitted in first group for screenings if tickets are reserved in advance, subject to the Pass Terms + Conditions.
10-Pass ($125): Use this pass to reserve tickets for all MIFF events. Redeemable for 10 tickets. One pass holder will manage this pass by redeeming up to two tickets on this pass for the same event. This pass holder must reserve a ticket for themselves and for their guest, if applicable, for each screening they attend. Admitted in first group for screenings if tickets are reserved in advance, subject to the Pass Terms + Conditions.
Where do I pick up my pass?
All passes will be available to pick up at the Ed Harris Box Office at the Paul J. Schupf Art Center, daily from 11am to 7pm.
Option 2: Individual Tickets
All festival screenings and events are available via MIFF.org and at the Ed Harris Box Office in the Paul J. Schupf Art Center, located at 93 Main Street, Waterville, until three hours prior to the listed showtime. After that time, tickets may only be purchased by queuing in the rush line under the tent outside the Paul J. Schupf Art Center. All individual tickets $15.
Pass and Ticket Holder Terms + Conditions:
All pass holder ticket reservations are honored on a first-come, first-served basis. Pass holders are encouraged to reserve tickets to screenings in advance via MIFF.org, by calling the Ed Harris Box Office at 207.873.7000, or by visiting us in-person at 93 Main Street in Waterville. Advance ticket reservations will be available until three hours prior to the published screening time and are subject to each venue’s remaining availability at the time of reservation. With advance reservation, pass and package holders must arrive at the MIFF admissions tent outside the Paul J. Schupf Art Center at least 15 minutes before the scheduled screening time to be guaranteed admission. Pass holders who do not reserve tickets in advance or who arrive less than 15 minutes before published screening times are not guaranteed admission for any screening. Available seats at showtime may be re-sold to other patrons.
How do I use my ticket to get in?
All tickets purchased in-person or online have a QR code. Present the code (either on paper or on your mobile device) at the door to scan your ticket.
Can I use Youth Arts Access Fund benefits to attend MIFF screenings?
Patrons 18 years old and under can use the Youth Arts Access Fund to in-person MIFF screenings. Please see a Box Office representative for a YAAF ticket. Subject to availability and admission is not guaranteed.
How do I vote for the Audience Favorite Award?
Ballots will be available at the venue after the screenings of all eligible films.
What is the Tourmaline Prize?
The Tourmaline Prizes, named for Maine’s state gem, are juried awards recognizing the best Maine-made films of the festival. At the closing night of MIFF, a $5,000 prize will be awarded to the best feature film, and a $2,500 prize will be awarded to the best short film.
What is your refund policy?
We only grant refunds for the following scenario: 1) you bought an individual ticket in advance and request a refund at least three hours prior to the scheduled showtime, 2) you arrived after the screening’s published start time and your seat was released to another patron.
You may transfer a purchase to another screening only 1) at least three hours prior to the published showtime of the ticket you currently hold and 2) if the show you’d like to transfer your purchase toward is also at least three hours in the future. You must call (207-873-7000) or visit the Ed Harris Box Office for any individual ticket transfers.